HBI Certified Patient Access Specialist Practice Exam

Question: 1 / 400

Which aspect can most positively influence patient access?

Limited healthcare information

Supportive community services

Supportive community services play a crucial role in positively influencing patient access. These services can range from providing transportation assistance to offering health education and outreach programs, which help patients navigate the healthcare system. When community services are robust and accessible, they empower individuals to seek medical care, adhere to treatment plans, and engage with healthcare providers. Such support can reduce barriers that patients might face, including economic difficulties or lack of knowledge about available resources, ultimately leading to improved health outcomes and greater overall satisfaction with healthcare services.

In contrast, limited healthcare information, higher medical costs, and reduced access to transportation create barriers that can hinder a patient's ability to access necessary care, making supportive community services a critical element in enhancing patient access.

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Higher medical costs

Reduced access to transportation

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