A/R performance improvement is often linked to:

The link between A/R (Accounts Receivable) performance improvement and effective follow-up on claims is significant because effective follow-up directly impacts the speed and efficiency with which claims are processed and paid. When a healthcare organization has a robust follow-up process, it can address any issues or denials quickly, ensuring that outstanding claims are resolved in a timely manner. This proactive approach helps to minimize delays in payment and increases the likelihood of collecting the amounts due from payers.

Improving claims follow-up also enhances the overall revenue cycle management by identifying patterns or recurring issues in claim denials, enabling organizations to make necessary adjustments to their billing practices proactively. By focusing on effective follow-up, a healthcare institution can enhance its cash flow and reduce the days in accounts receivable, contributing to overall financial health.

While higher patient satisfaction scores, shorter billing cycles, and a decrease in total A/R may be important aspects of managing A/R performance, they do not directly correlate to the essential function of actively ensuring claims are handled appropriately and resolved effectively. Thus, the central role of follow-up in claims management makes it a key factor in A/R performance improvement.