What is the first step in the enhanced financial counseling process?

The first step in the enhanced financial counseling process is screening. This step is crucial as it involves evaluating the patient's financial situation and gathering relevant information to identify potential issues they may face regarding their ability to pay for medical services.

Through screening, financial counselors can assess the patient's eligibility for various assistance programs, insurance options, and payment plans. This initial assessment allows the counselor to tailor their approach to the specific needs of the patient, ensuring that they receive appropriate guidance and support throughout the financial counseling process. By starting with screening, healthcare providers can effectively determine the best strategies for financial assistance and support, ultimately improving the patient's access to care.