Which of the following roles does a financial counselor NOT typically perform?

A financial counselor’s primary responsibilities involve helping patients understand their financial obligations, navigating insurance processes, and identifying available assistance resources. While a financial counselor plays a critical role in supporting patients through financial aspects of their healthcare, they do not have the authority to authorize medical treatments. This task is typically reserved for medical professionals such as physicians or healthcare providers who determine the necessary care based on clinical evaluation and guidelines.

In contrast, assisting with insurance claims is a common function of financial counselors as they help patients in understanding the process and what documentation is required. Explaining payment options is also a major component of their role, facilitating clear communication regarding out-of-pocket costs and available plans. Additionally, identifying financial assistance resources is a crucial duty since many patients may qualify for programs that can alleviate their financial burden.

Thus, while financial counselors are integral to the patient experience in terms of financial guidance and support, authorizing medical treatments is beyond their scope of practice.